Problems with the address validation?  Please call 866-462-4032 from 9am to 6pm EST Monday through Friday.

For Standard UPS Ground (5-10 Business Days): 
Most orders are processed within 24 hours of credit card approval.  If a band adjustment is needed please allow an additional 2-3 Business Days for the watch to be serviced. 
Orders placed on Friday after 2:00pm EST will be processed on Monday.  Orders placed on Saturday and Sunday will be processed on Monday.  Orders placed on an official holiday will be processed on the following business day.

For Expedited (UPS):
Orders must be placed Monday - Friday before 2:00pm EST (for watches not needing any adjustments) for guaranteed same day shipment. 
Orders received after 2:00pm EST will ship the following business day (if no adjustments are needed for the watch). 

Holiday Shipping:
Ground shipping requests must be received on line no later than Friday December 16th at 12 PM (EST) to guarantee Christmas delivery.
Overnight shipping requests must be received on line no later than 12 PM (EST) on Thursday December 22nd to guarantee Christmas delivery. 
Orders must be placed on line by 12 PM (EST) on Dec 30th to ensure shipment by end of the day. Orders received after that date will not ship until January 3rd, 2012.

Special Note:

• If a “rider” has been signed with UPS that waives the need for an adult signature, The Swatch Group (U.S.), Inc is not responsible for missing packages.
• We do not ship to PO Boxes

Shipping Address Disclaimer
Your shipping address is checked by our system for security reasons and to guarantee the best delivery time.  We are using “Delivery Address Verification” of Paypal PayFlow Pro,
a software package that is updated regularly and that contains all valid addresses from the United States of America.  You will be asked to change your shipping address if this address is not known by Paypal PayFlow Pro Fraud Services.